FREQUENTLY ASKED QUESTIONS
Wedding planning FAQ's and suggestions
WHAT IS THE TIMELINE FOR BOOKING WITH HAVEN?
Timeline & Payment
1. Terms, conditions, and prices are valid for 2 weeks after the initial consultation. It is recommended that the contract be signed, and deposit made during these 2 weeks to ensure Haven's availability. Price guarantee: 2 weeks.
2. Deposit payment options: cash, check, Venmo.
3. Once the deposit is received and the contract is signed, you are BOOKED with Haven.
4. Four to six weeks prior to your wedding I will contact you to set up your final consultation. We will finalize all numbers, designs, delivery, etc. Small changes are fine at this point. If you have large changes, please let me know asap.
5. Final payment is due 4 weeks prior to wedding.
6. All floral arrangements will be ready for pick-up or will be delivered at the agreed upon time and date.
HOW IS HAVEN FLOWER FARM DIFFERENT FROM OTHER FLORISTS?
Voted Tri-Cities Favorite Florist in 2023, we're looking at fresh flowers in a new way! We are a local flower farm in Kennewick, Washington. We will source the majority of your wedding flowers from our farm, providing beautiful in-season blooms. Given enough time, we can even grow flowers specifically for you! We also have great relationships with other flower sources, and can accommodate all your flower needs, year-round.
HOW DO I "BOOK" HAVEN FOR MY BRIDAL FLOWERS?
~Submit our Pre-Consultation form, found under the Wedding tab on our home page.
~ Have your budget range in mind. This gives us a place to start and to be creative within the parameters you set.
~ Schedule a 15+ minute phone chat. I never want to waste you or your fiancé's time. And since I love talking about weddings, we'll jump right into it! I am very organized and will walk you through the whole process with ease. And it'll be fun along the way!
~ Please send pictures and provide as many details as you can. The most important being your dream bridal bouquet! Everything in your wedding flower design should stem from your bouquet. I create a vision board for your wedding, from which my team works. The vision board incorporates all your ideas. You will have the opportunity to sign-off on it before the contract is signed.
~ Usually within 48 hours of our initial consultation I'll send you the proposal and contract. It will need a thorough going-over. Make sure it represents your vision, budget, and what we've talked about. Feel free to request changes!
~ When you're ready, you'll be able to make your deposit (50% non-refundable). Venmo, cash or check are accepted. I can send you a Venmo link upon request.
WHAT IF I HAVE CHANGES?
Changes are expected and are usually no problem. After we send out the initial flower proposal, we encourage you to finalize any changes within 2 weeks.
At your final consultation (4-6 weeks. before your wedding), we'll revisit everything, and make any final changes needed. The final invoice (due 4 weeks before your wedding) will reflect any/all changes and will be the work-order from which our team will design your wedding.
We do not have "change order" charges, but changes can affect the bottom line.
CAN I GET THE EXACT FLOWERS IN MY FAVORITE LOOK?
Most of the time we can get the exact flowers you're searching for. We will advise you on whether importing ranunculus from Denmark in September, for example, is cost effective, and whether the result will be beautiful flowers. We will also offer substitutions if necessary. Remember, out-of-season flowers are more costly than those that are in-season.
We will do everything we can to create your dream, including growing the flowers here on the farm if given the time.
DO YOU DELIVER?
Yes. Our set up and delivery fee is relative to distance and amount of set up time required. If delivery is cost-prohibitive, we can prepare your order for pickup.
DIY: WHAT ARE YOUR DIY OPTIONS?
~ Custom DIY Combo: Some brides want to do a portion of their wedding flowers, but not all. We can help you make a plan, and provide all the flowers, filler, and foliage, as well as making any arrangements or bouquets you may not want to take on.
~ Full DIY: We can help you come up with the perfect plan, with flowers, fillers, and foliage from the farm. Just fill out the "Pre-Consultation" page to get started. We sell filler flower & foliage buckets at $65 for 50 stems, during the growing season. Focal flowers are sold by the stem, usually $2-5 per stem.
~ Can we use our own vases? Yes, absolutely. Please be sure to bring your (clean, tape and sticker-free) vases to us at least 2 weeks before the event. (It would be even better to have them at the final consultation.) Measurements of your vessels will be used to give you an estimate of the cost of your centerpieces and arrangements, so it's best to know as early as possible what you'll be using.
CAN HAVEN FLOWER FARM SPECIAL ORDER RARE OR EXOTIC FLOWERS?
Yes, we have a great relationship with wholesale sources and can get those beautiful white orchids, or pink protea. No problem!
DOES HAVEN FLOWER FARM DELIVER NATIONALLY?
No, not at this time.
Fill out Pre-consultation Form
Now that you've read up on weddings with Haven, fill out the pre-consultation form to get the ball rolling.